Product · Voice
The interviewer that listens.
Voice isn't a bolt-on. It's how the best user researchers work — because words on a screen leave the deepest signal on the floor. telepace ships production-grade voice on day one.
Why voice
People say more when they don't have to type it.
Traditional research knows this: a 30-minute call yields 3–5× the actionable signal of a written survey. Voice removes the friction of composition, which is where nuance dies.
telepace runs the same warmth end-to-end — greeting, probe, silence, follow-up, close — with the consistency only software can offer. Nobody's tired at 4 PM. Nobody's off-script.
Because we're stream-based (not turn-based), interviews feel like a real conversation — not the polite waiting game of most voice bots.
Three channels, one interviewer
Meet respondents where they already are.
Fastest to launch
Browser voice
WebRTC + streaming STT. Respondent clicks a link, presses hold-to-talk, done.
For respondents who won't fill a form
Outbound phone call
Vapi integration. telepace dials the number, warms up, runs the outline, hangs up gracefully.
Own your number
Inbound hotline
Attach a Twilio number to a campaign. Anyone who calls gets your interview.